Shipping Delay Information

Please note shipping delays are outside our control and while we will do everything we can to assist you, once the product leaves SFuels the tracking and followup is with the shipping provider.

For international shipments using economy couriers such as RRD, Flat Export and Aramex Parcel please allow 6 - 8 weeks for delivery as they use an extensive ground network in the US which is running very slowly at present.

UPS and DHL shipments are also running 3 - 7 days longer than usual due to the number of cancelled flights and multistop flights now being used for international destinations.

While we do not use FedEx the current strike action may spill over into other courier networks creating more delays.

We recommend ordering well in advance especially during the holiday season which commences at the beginning of November.

We thank you for your continued support as we enter the holiday season.